Supply chain: Close cooperation for continuous improvements

We do not own any factories, but we carefully choose our long-term partners and work closely with them to maintain and develop sustainable business.

Jenny Zhang, Sustainability Manager NCAB Group China, checking chemical storage in the GCI factory, Zhuhai.

Long Term Goal
  • Take full responsibility throughout the supply chain.
  • 100% sustainability-audited and approved factories by 2018.
  • Continuously improve sustainability performance throughout the supply chain.


    • In 2017, 11 sustainability audits (whereof 6 in potential factories), and 7 follow-up audits
    • In total, 14 of 21 of our factories’ manufacturing sites audited (67%)
    • Revised our Supplier Code of Conduct
    • Implemented new plan for more frequent sustainability audits and sustainability work in China.
    • Sustainability audit programme up and running
    • Added more resources for sustainability work and audits in China. From Feb 2017, a full-time Sustainability Manager in China and since Jan 2018, one Sustainability Engineer.
    • Read more about the key findings and achievements in our Sustainability Report.

Status December 2017

  • not started/far from reached
  • on track
  • completed/reached

Best in class factories only

We work with our factories in long term partnerships. As part of NCAB Group’s sourcing process, potential factories are assessed from a quality and environmental perspective, and since 2015 sustainability performance is also a part of the approval process. Our audits take place on site. In addition to this all our factories have to:

  • be ISO 9001 certified (quality management system)
  • be ISO 14001 certified (environmental management system)
  • report on conflict minerals according the framework provided by the Responsible Minerals Initiative (RMI) and follow the Responsible Minerals Assurance Process (RMAP)
  • follow EU legislation regarding raw material content (RoHS and REACH)
  • comply with local regulations regarding water quality and emissions to water
  • sign and comply with our Supplier Code of Conduct

NCAB Code of conduct

During 2009 we implemented a Code of Conduct which forms part of the contracts we have with our factories, revised in 2017. The requirements in the code are inspired by the ten principles of the UN Global Compact and cover:

  • Business ethics and principles
  • Labour and working conditions
  • Environmental responsibility

NCAB expects all of our factories to follow our Supplier Code of Conduct. For more information, download the NCAB Group Code of Conduct for Suppliers.