Key Figures

The NCAB Group in figures. Our Key Performance Indicators (KPI) show how well we succeed. Thanks to our strong financial performance, we are able to work on continuously improving quality and delivery performance across a demanding range of industry & market sectors.

 

FINANCIAL

FINANCIAL DEVELOPMENT

Stable growth from our formation in 1993, both organically, as well as through acquisitions.

SALES

Stable financial development graph

 

KEY PERFORMANCE INDICATORS

DELIVERY PRECISION

The graph shows the number of orders delivered on time to the customer´s site.
Through forecasts and buffer stocks, 100% delivery accuracy is achieved.

Delivery precision graph

 

QUALITY PERFORMANCE
The graph shows complaints relative to the total number of order lines delivered.

Quality graph

Quality performance is measured in two different sectors:

  1. Industrial, medical and telecom 
    Complaints relative to the total number of order lines delivered. Predominately used within the industrial, medical and the telecom sector. This means that even if there is only one defect on one PCB in a delivery, that delivery is nevertheless considered to be faulty. Included are all other complaints that may cause disruption to the customer, such as packaging problems, invoicing errors, etc.
  2. Automotive
    PPM: the number of faulty parts relative to delivered parts measured in parts per million. Predominately used within the automotive industry.

 

CUSTOMER SATISFACTION

The graph reflects our customers’ view on NCAB Group on a number of quality aspects.
The result is used to identify improvement areas to increase customer satisfaction.

Customer Satisfaction graph

CUSTOMER SEGMENTATION

CUSTOMER SEGMENTATION

Understanding the expectations of different industry sectors such as ODM, EMS & OEM with their diverse and numerous applications have enabled us to accumulate extensive experience of all PCB types.

CUSTOMER SEGMENTATION

Customer segmentation

 

SHARE PER INDUSTRY SECTOR

Share per industry sector

 

MANY DIFFERENT CUSTOMERS = EXPERIENCE

many different customers = experience

 

TECHNOLOGY

TECHNOLOGY

The NCAB Group can supply more than 99 % of your PCB needs. We offer the latest technologies, at any volume break, including prototypes and at no extra cost or investment – this, thanks to the broad and appropriate mix of factories we work with.

SHARE PER TECHNOLOGY

Share per technology